Effective Communication

The ADA requires “effective communication,” which means whatever is written or spoken must be as clear and understandable to people with disabilities as it is for people who do not have disabilities. Auxiliary aids and services help people with a wide variety of physical or mental limitations to access jobs and services. Guidance and resources follow.

Request Help from An ADA Coordinator

Guidance

• Policy on Notice and Communication (coming soon)
• General Effective Communication Requirements under the ADA
• Accessible Information Exchange: Meeting on a Level Playing Field
• Tools for Communications Access
• Types of Assistive Listening Systems
• ADA Signage Requirements
• U.S. Department of Justice Settlement Agreements
• State Web Access Page

 

Resources

Statewide Services

• Materials for loan from the State ADA Coordinator’s Office (PDF)
• Alaska Job Center Network – For Use of Assistive Technology Workstations
• Assistive Technology of Alaska
• Centers for Independent Living – Providing Assistive Technology Demonstrations
• Special Education Service Agency
• UAA Disability Support Services

Captioning

• Automatic Sync Technologies

Computer Aided Transcription Referral

• Juneau
  • Glacier Stenographic Reporters, Inc.
    Telephone: (907)789-9028; E-mail: glaciersteno@gci.net

Sign Language Interpreter Referral Services

• Anchorage
  • Alaska Resource Center, TTY: 258-0510; Voice: 276-3456
  • Sign Language Interpreters, 248-6622
• Fairbanks
  • Access Alaska, 479-7940
  • Deaf and Hard of Hearing Center, TTY: 451-48892
• Juneau: Southeast Alaska Independent Living, TTY: 523-5285; Voice: 463-7490
• Kenai Peninsula: 283-3404

Telecommunications

• Alaska Relay
• Dial 7-1-1
• Sorenson Video Relay Service

Visual Impairment or Blindness

• Alaska Center for the Blind and Visually Impaired
• Guidance from the Blind Services Coordinator from the Division of Vocational Rehabilitation